Thank you for shopping with nmlastbag. We are committed to providing you with the best experience possible. If you are not entirely satisfied with your purchase, we are here to assist you.

1. Return Window: You may request a return within 30 days of receipt of the item. To initiate a return, please contact us at [email protected].

2. Eligible Items: Only items that are unused, in the same condition that you received them, and in the original packaging may be returned.

3. Non-returnable Items: Some items, including gift cards and downloadable software products, are non-returnable.

4. Return Process: After your return request is approved, you will receive instructions on how to send your item back to us.

5. Return Shipping: You are responsible for paying for your own shipping costs for returning your item unless otherwise specified. Shipping costs are non-refundable.

6. Inspection: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund via email.

7. Refund Process: Upon approval, refunds will be processed and applied to your original method of payment within 7 business days.

8. Refund Delays: Please note that the refund posting time may be impacted by financial institutions' processing schedules, holidays, or other unforeseen circumstances.

9. Contact Us: If you have any questions regarding our return policy, please reach out to us at [email protected].