Welcome to nmlastbag(“we,” “us,” or “our”). This Shipping Policy explains how we process and deliver orders placed on nmlastbag.com. For help at any time, contact us at [email protected].

  1. 1) Scope & Acceptance

    • This policy applies to all orders placed on nmlastbag.com.
    • By checking out, you agree to the terms below in addition to our Terms of Service.
    • If anything is unclear, please reach out before placing your order.

  2. 2) Order Processing Time

    • Orders are processed within 1–3 business days after payment is confirmed.
    • Orders placed on weekends or public holidays start processing the next business day.
    • During peak periods, processing may take longer; we will notify you if additional time is required.

  3. 3) Shipping Timeframe

    • Standard transit time is typically 7–15 business days after dispatch.
    • Actual delivery time varies by destination, carrier capacity, and selected service at checkout.
    • Expedited options (if available) are shown at checkout with their estimated timeframes.

  4. 4) Shipping Regions & Availability

    • Eligible shipping destinations can be selected at checkout.
    • Some regions (e.g., remote islands, restricted areas) may be unavailable or require extra time.
    • If your region is not listed at checkout, please contact us for manual assistance.

  5. 5) Shipping Fees & Free Shipping

    • Applicable shipping fees (if any) are displayed at checkout before you pay.
    • From time to time, certain items or orders may qualify for free shipping.
    • Shipping promotions may have conditions (minimum spend, destinations, or product exclusions).

  6. 6) Address & Postal Code Requirements

    • Please provide a complete and accurate address, including apartment/suite number.
    • A valid postal/ZIP code is required to avoid delays or failed delivery.
    • nmlastbag is not responsible for delivery issues caused by incorrect or incomplete addresses.

  7. 7) Order Verification & Security

    • We may contact you to verify order details for fraud prevention or address confirmation.
    • Unverified orders may be delayed or canceled and refunded to the original payment method.

  8. 8) Tracking & Notifications

    • You will receive a shipping confirmation email with a tracking link once dispatched.
    • Tracking updates can take up to 24–48 hours to appear after the carrier receives the parcel.
    • Please monitor your tracking and contact the carrier for the most current delivery updates.

  9. 9) Factors That May Affect Delivery Time

    • Pandemic/public health measures and related restrictions.
    • Weather events (storms, floods, snow) and natural disasters.
    • Customs inspections, duties processing, or import regulations.
    • Remote/extended-area delivery, high seasonal volume, carrier capacity, or labor strikes.

  10. 10) Customs, Duties & Taxes

    • International orders may incur import duties, taxes, or fees charged by your local customs authority.
    • These charges are the customer’s responsibility and are not included in product or shipping prices.
    • Customs processing may extend delivery times beyond our standard estimates.

  11. 11) Undeliverable, Refused, or Returned Packages

    • Packages returned due to incorrect address, refusal, or non-collection may incur reshipping fees.
    • We can reship upon address correction and payment of additional shipping (if applicable).
    • If you prefer a refund, eligible items will be refunded minus original shipping and return costs (where applicable).

  12. 12) Delayed, Lost, or Missing Shipments

    • If your package is delayed beyond the estimated window, contact us with your order and tracking numbers.
    • For suspected loss, we may open a carrier investigation; resolutions follow the carrier’s findings.
    • Claims for missing parcels must be filed within a reasonable time after the estimated delivery date.

  13. 13) Split Shipments & Multiple Warehouses

    • To speed delivery, we may ship items from different facilities, resulting in split shipments.
    • Each shipment will have its own tracking number and may arrive on different days.

  14. 14) Changes After Placing an Order

    • If you need to update the address or shipping method, contact us immediately at [email protected].
    • Once an order has been processed or shipped, changes may no longer be possible.
    • Any re-routing or re-shipping fees due to changes are the customer’s responsibility.

  15. 15) Contact & Support

    • For shipping questions, email us at [email protected].
    • When contacting support, include your order number, full name, and the shipping address used at checkout.
    • We aim to respond promptly and help resolve any delivery concerns.

Last updated by nmlastbag. This policy may change without prior notice; please review it before each purchase.